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S. MOYE’

TERMS & CONDITIONS

OVERVIEW

 

This website is operated by S. Moye’ throughout the site, the terms “we”, “us” and “our” refer to S. Moye’ which offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

FRAUD PROTECTION

 

We reserve the right to refuse to process and order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order. Our customer service department may email you at the email address you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. To avoid delays, please be sure your name, billing and shipping address matches the card you are using. We reserve the right to cancel any order using any promotion or promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled order(s) and your order will not be shipped. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity. We reserve the right not to accept certain damaged items.

 

At S.Moye Fashions, we understand how important security is to you. When you place an order, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We respect your privacy. The information you provide will not be given to any third party.

SHIPPING

 

All domestic orders are shipped via USPS (United States Postal Service) with delivery and signature confirmation. We offer first class standard shipping to the USA (5-7 business days) with the exception of custom orders. You may track your order by visiting www.USPS.com  we do not ship to PO Boxes at this time. Once your order has shipped, we will send you an email confirmation that includes the USPS tracking number for your package.

 

Signature Requirements
To ensure that your order is delivered and received safely, we strongly recommend you sign for any packages however if you choose to have someone else sign for your package whether home or workplace you are releasing S. Moye’ and the carrier from any responsibility for the package. Please note that signature requirements cannot be altered once the item is in transit.

RETURNS

 

Thank you for choosing S. Moye’ we want you to be completely satisfied with your purchase Eligible items may be returned for store credit only. Items must be returned within days.

 

S. Moye’ will not accept any returns after days.Once your item has been received, you will receive a store credit via email excluding shipping costs.

 

Returned items must be unworn and unwashed (free of any stains from makeup, perfume, deodorant, or wear) with all S. Moye’ product tags attached.

  • No returns or exchanges after 7 days.
  • Final Sales clearance, jewelry, bodysuits, and swimsuits cannot be exchanged nor store credit.

 

Customers will be responsible for shipping and handling charges to return the item. If the package does not reach us safely, we will not be able to complete an exchange. Please make sure you get tracking on your returns so that proof of delivery can be verified.

 

Online orders can be exchanged in-store; store policy of merchandise credit applies for online returns to the brick and mortar physical store location with 7 days of receipt.

 

Damaged items/Wrong Items

 

S. Moye’ carefully package items to prevent any occurrence during transit process. Defective items must be reported within 2 days, if not reported we will not issue credit. If you believe you have received incorrect merchandise, please contact us within 24 hours of receiving your package.

 

We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.

 

Please send an email to info@smoyefashion.com if you wish to return or exchange an item.

 

Our Return Address:

 

S. Moye’ Fashion
11125 Frankstown Rd.
Pittsburgh, PA 15235